Black Butler II Alois Trancy Cosplay Costume

If you are not satisfied with your order, you can return it unworn. This has to be at the most 7 days from the day it was delivered. The cost of shipping the item will be deducted from the refund.

This applies to everything but part of products, Please read below for our policy on part of products.

If you made a mistake with your order, please contact us at most 24 hours after you've placed the order to get your order corrected.

Otherwise, please understand that once the product was been damaged, we can't refund or exchange them.

Contact us and Email at support@fabcosplay.com


Wrong Address Provided

Please ensure that you provide the correct address at checkout. If you realize you have provided the wrong address, contact us immediately so that we can update the address before your order is shipped. Once an order has been shipped to the address provided, we wouldn't be sending a replacement or refund if the address provided is incorrect. So please be certain to provide the right address or send a correction before your order is shipped.